Privacy Policy

01Overview & Scope

This Privacy Policy explains what personal information Moontide Inc. and its brands (Moontide Molecules, Moontide Rituals, The Secret Gardien, Art For The World, and Moontide Records) collect when you visit moontideinc.com or place an order, how we use it, and the choices you have. It forms part of our Terms & Conditions.

This policy isn't legal advice — if you have questions about how it applies to your specific situation, we recommend speaking with a qualified professional.

02Information We Collect

We collect information you provide directly, such as your name, email, shipping and billing address, phone number, and order details when you place an order, contact us, or sign up for updates. We also collect information automatically through your browser or device, such as IP address, browser type, pages visited, and referring URLs, generally through cookies and similar technologies described in Section 04.

03How We Use Information

We use the information we collect to:

• Process and fulfill orders, including payment, shipping, and customer service;
• Respond to inquiries and provide support;
• Send order confirmations, shipping updates, and — if you opt in — marketing communications;
• Improve our site, products, and shopping experience;
• Detect and prevent fraud, abuse, and security issues;
• Comply with legal obligations.

04Cookies & Similar Technologies

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect how parts of the site function. We do not knowingly sell personal information for cross-context behavioral advertising as defined under applicable state privacy laws.

05How We Share Information

We share information with service providers who help us run the business — such as payment processors, shipping carriers, and email or hosting providers — only as needed to perform their services. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition. We do not sell your personal information to third parties for their own marketing purposes.

06Data Retention

We retain order and account information for as long as needed to fulfill the purposes described in this policy, including recordkeeping for tax, accounting, and legal compliance, after which we delete or anonymize it.

07Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To exercise any of these rights, email us at info@moontideinc.com and we will respond within the timeframe required by applicable law. You can unsubscribe from marketing emails at any time using the link in those emails.

08Children's Privacy

Our site and products are intended for adults. We do not knowingly collect personal information from children under 13 (or the relevant age of digital consent in your region). If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

09Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

10International Visitors

If you access our site from outside the United States, your information will be transferred to and processed in the United States, where our servers and service providers are located.

11Changes to This Policy

We may update this Privacy Policy from time to time. We'll update the "Last updated" date below and, for material changes, provide additional notice where appropriate.

12Contact Us